Big Moments Company Frequently Asked Questions:

  • We build you a step-by-step plan tailored to your relationship — what to say, where to go, who to contact, and how to pull it off. Think specific, not generic: we won't just say "get flowers," we'll tell you where to order them, what to write on the card, and when they should arrive.

  • Not at all. You fill out a short questionnaire about 10–40 minutes depending on the plan (Date Night is quickest, the Big Q is the most detailed) and we handle the rest. We know you're busy. We'll walk you through every step.

  • Every plan includes backup options, so you're never stuck. If the weather turns, a venue falls through, or nerves hit, you'll already know your next move.

  • No, the opposite! We help you say what you already feel, just more clearly. The plan sounds like you, because it's built around your relationship.

  • Anywhere in the world. Every plan is fully customizable to your city, your situation, and your relationship.

  • We take discretion seriously. These plans are personal, so we recommend using an email only you can access, and we never share your questionnaire details. It's not about keeping secrets — it's about protecting the surprise so the moment lands exactly the way you hoped.

  • You can reach us anytime via our contact page or questions@bigmomentscompany.com. We aim to respond quickly—usually within one business day.

  • A personalized, step-by-step plan so you show up and make her day feel made for her. After a short questionnaire about her and your relationship, we build your plan and tell you exactly what she's looking for.

  • A full shape for the day — morning, afternoon, evening, and how to end the night — plus activity and dinner ideas, gift suggestions, timing, the small personal touches that prove you were paying attention, and backup options. A plan you can actually follow, built around who she is.

  • The plan is $49. What you spend on the day itself is up to you — it works at any budget, from a little to a lot, and even $0 can be special. Spend what feels right; the thought is what she'll remember.

  • About 12-25 minutes. The more detail you provide, the better your custom plan will be.

  • Completely. We ask about her personality, what she genuinely loves, your city, your budget, who she'd want around (her people or just you), and the kind of day that feels like her. You won't get a generic list — you'll get a day designed for her.

  • Up to you. A gift is a nice bonus, but it's maybe 20% of a great birthday the other 80% is a day that feels built for her. If you want one, we'll suggest ideas based on what she actually loves. If you'd rather put it all into an experience, that works too.

  • That usually means "don't make a fuss," not "do nothing." What she's really after is feeling known a day that's clearly hers, without pressure. We'll help you plan something thoughtful and low-key that lands without overwhelming her.

  • All three. Tell us the vibe — a surprise, a big night out, a cozy day in, or a mix and we'll build around it. There's no one right way to do a birthday; there's only her way.

  • Tell us your timeline in the questionnaire. Plans are typically delivered within 3 days, and we'll shape everything around how much runway you have — last-minute included.

  • About 12–25 minutes. The more detail you give us, the better your plan.

Her Birthday

Date Night

  • It's three complete, personalized date itineraries built around your relationship — not generic ideas, real plans. We give you specific venues or experiences in your city, a budget breakdown, timing, logistics, and the small details that make it feel like you put real thought into it. Because we put real thought into it.

  • Very. We ask about your date style, her preferences, your budget, whether you have kids, what city you're in, cuisine and drink preferences, and the kind of vibe you're going for. Carlos and Adriana got three dates built for under $45 total with no sitter required. Sam and Taylor got a live-music night out, an elevated stay-in, and a day trip — all tailored to Denver. The plans look different because the couples are different.

  • Both. Some of the best date nights happen at home — especially if you have kids, if schedules are tight, or if she's in more of a cozy mood than a going-out mood. Every plan includes a stay-in option so you're covered either way.

  • Tell us what you're working with and we'll plan around it. Great dates don't require big budgets — they require thought. We've built unforgettable nights for under $10 and for $500+. Budget isn't a problem. Winging it is.

  • Yes, and we account for it. You'll tell us your situation when you fill out the questionnaire — including whether you have access to a sitter. Some plans are designed for after-bedtime, some for sitter nights, some for when grandma comes through. We build around your real life.

  • Nope. Use one, use all three, save them for different occasions. Think of it as having three fully thought-out options ready to go whenever you need them.

  • You'll receive your plan within 72 hours of completing the questionnaire.

  • That's exactly what the questionnaire is for. You don't need to know the answer — you just need to answer a few questions about your relationship and we'll figure out the rest. If you're stuck in a rut or just want something fresh, tell us that. We'll handle it.

  • Every plan includes a backup option specifically for this. And honestly — the effort matters more than the venue. The fact that you planned something intentionally, that it was built around who she is, will land regardless of whether the restaurant is her all-time favorite.

  • Right now it's a one-time plan — three date nights, built for you, yours to keep. No ongoing commitment.

  • It's the big question. She's probably been giving you hints, and hopefully you've talked about it. It sounds like it's time to ask her to marry you. We'll help you do it right.

  • No. Your plan is built around your situation. Most clients spend somewhere between $500 and $1,500 on the experience itself (separate from the ring) — but plans work at any budget, and even a $0 proposal can be unforgettable. We'll make the most of whatever you've got.

  • We support proposals all around the world. Your story is unique, so whether you’re a research scientist in the Arctic Circle or planning a surprise while traveling from New York to London, we’ll design a moment that fits your life and your love. No location is too remote and no itinerary is too complicated our planning methods cross time zones and terrains so your proposal feels natural, personal, and unforgettable.

  • About 20-40 minutes. The more detail you provide, the better your custom plan will be. We recommend blocking out at least 30 minutes.

  • Personalized recommendations for timing, location, what to say, ring-presentation tips, and a day-of checklist — all tailored to her personality and your relationship. Here's how it works:

    1. Complete the questionnaire about your partner.
    2. We craft your personalized proposal plan.
    3. You receive your guide and pop the question with confidence.

  • Perfect — you're ahead of the game. Our focus is the proposal experience, not selling you a ring. We'll make sure that when you're ready to use it, the moment lands

  • No problem. Your plan can include timeline tips for ring shopping, or ideas for proposing without a ring if that's more your style. We don't sell rings, but if you're still looking, we can point you toward trusted jewelers we love — and when we have community discounts available, we'll happily pass them along.

  • Because every plan is custom-built for you, we don’t offer refunds once your plan has been delivered. What we do promise is care: we build your plan thoughtfully, include backup options, and we’re here if something changes. Proposals rarely go exactly to script, and that’s okay — what matters is the moment and the meaning. Your plan is built to help you adapt and stay confident, whatever the day brings.

  • For $199 you get your full Big Q plan plus a private 40-minute call where we pressure-test your plan, script, timing, and backups so you walk in calm and ready. Sessions are typically scheduled within 30 days; need it sooner? For a fee we can often make that happen (subject to availability). We're available Monday–Saturday, 10am–10pm ET.

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